The Good Clean LLC — Privacy
Policy Effective Date: July 27, 2026
The Good Clean LLC ("we," "us," or "our") operates the website getthegoodclean.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site, you agree to the practices described in this policy.
1. Information We Collect
We collect information in the following ways:
● Information you provide directly: When you submit a contact form or request a quote for our cleaning services, we collect the information you enter, which may include your name, email address, phone number, service address, and details about the service you're requesting.
● Scheduling and service information: If you become a customer, we use ZenMaid, a third-party field-service scheduling platform, to manage appointments, service history, and related customer records.
● Payment information: If you make a payment, it is processed by Stripe, a third-party payment processor. We do not store your full credit card or bank account numbers on our own systems — Stripe handles and secures that information under its own privacy and security practices.
● Automatically collected information: Like most websites, we may collect standard technical data such as your IP address, browser type, device information, and pages visited, typically through server logs or basic analytics tools.
2. How We Use Your Information
We use the information we collect to:
● Respond to your inquiries and provide quotes for cleaning services
● Schedule, confirm, and manage cleaning appointments
● Process payments for services rendered
● Communicate with you about your service, including confirmations, reminders, and follow-ups
● Maintain accurate business and customer records
● Improve our website and services
● Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We share information only in the following circumstances:
● Service providers: We share information with third parties who help us operate our business, including ZenMaid (scheduling and customer management) and Stripe (payment processing). These providers only receive the information necessary to perform their function and are bound by their own privacy and security obligations.
● Legal requirements: We may disclose information if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of our business, customers, or others.
● Business transfers: If we are involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction.
4. Cookies and Tracking
Our Site and the third-party tools we use (such as Stripe) may use cookies or similar technologies to support core functionality, such as processing payments securely or remembering basic site preferences. You can control cookies through your browser settings, though disabling them may affect certain features of the Site.
5. Data Retention
We retain the information you provide for as long as necessary to respond to your inquiry, provide services, maintain business records, and comply with legal, tax, or accounting requirements. Payment records are retained and secured according to Stripe's own data retention practices.
6. Data Security
We take reasonable measures to protect the information you provide to us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices and Rights
You may:
● Request access to the personal information we hold about you
● Request correction of inaccurate information
● Request deletion of your information, subject to our legitimate business, legal, or recordkeeping needs
● Opt out of non-essential marketing communications by contacting us or using the unsubscribe option in our emails
To exercise any of these choices, contact us at info@getthegoodclean.com.
8. Third-Party Links and Services
Our Site may contain links to third-party websites or rely on third-party services (such as ZenMaid and Stripe) that have their own privacy policies. We are not responsible for the privacy practices of these third parties, and we encourage you to review their policies directly.
9. Children's Privacy
Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after changes take effect constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
● The Good Clean LLC
● Website: getthegoodclean.com
● Email: info@getthegoodclean.com